Frequently Asked Questions
Everything you need to know about shopping with Memsaab
How do I determine the right size for my outfit?
We provide a detailed size chart on every product page. Since our collection includes both traditional and contemporary fits, we recommend measuring your bust, waist, and hips to compare against our guide for the perfect fit.
What is your shipping policy for domestic and international orders?
We offer free standard shipping on domestic orders over $100. International shipping is calculated at checkout based on the destination and package weight. Most orders are processed within 2-3 business days.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please note that custom-stitched or sale items are final sale.
How should I care for my Memsaab garments?
To preserve the intricate embroidery and delicate fabrics, we recommend dry cleaning for all heavy ethnic wear. For daily wear cottons, a gentle hand wash in cold water is preferred.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For specific regions, we also offer 'Buy Now, Pay Later' options via Klarna or Afterpay.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.